Highton Automotive Services

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Reviews of Highton Automotive Services

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  Highton Automotive Services Added October 02, 2018

  ★ ★ ★ ★ ★
  With respect to Mieke Lashford's review. We have been RWC testing vehicles for more than 26 years. The Victorian RWC legislation is as much about consumer protection as safety and we are bound by those regulations when we test. I understand other mechanics may at times have varying opinions of issues but we are responsible for our test and liable for any issues. Your husband was shown the car and issue with car on the hoist and agreed movement was excessive. New parts were quoted because we have a 12mth/10k klm warranty. I final tested the vehicle for you and as per Vic Roads procedure have photos to show repairs made. Making unqualified and misleading statements is mischievous and poor form. Anyone presenting their vehicle to Highton Automotive can expect professional service from a team of expert technicians that abide by all current legislation and codes backed by warranty as stated in Australian Consumer Law.
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  Robert Kanen Added September 23, 2018

  ★ ☆ ☆ ☆ ☆
  Been there 3 times for car service. First time was good. Other two times he overcharged and stuffed up the settings in the engine and transmission ecu
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  Mieke Lashford Added September 22, 2018

  ★ ☆ ☆ ☆ ☆
  Please stay away, although it may seem cheap in the long run you will pay more.
  We went in to get a rwc which leaded us having to get a part fixed which was going to be $470 to get done there.
  
  Number 1, We had it checked buy our mechanic a week before.
  
  2 We had our car taken to anther mechanic two days before for a full check over for the person buying it and it was fine.
  
  3 We ended up taking the car to another mechanic which did our job for $150 and took him 30min.
  
  4 He said they don't need changing and they are fine.
  
  5 when we went back to get our rwc signed once our part was replaced they didn't even check at all.
  
  I guess they do this thinking the person getting the rwc will not check for himself and they assume you'll just get it done through them so they make the money on the parts that don't really need changing.
  
  Bad service from the front counter but from my experience the guys at the back seemed nice helpful but I guess they get told what todo and to find the odd job that needs fixing even if it doesn't.
  
  I will never be back and I'm sure others will work this place out on there own.
  
  Since this has happened I've heard of few bad story's from this place but for me it was to late.
  
  Hope this helps
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  Anna Davey Added September 12, 2018

  ★ ★ ★ ★ ★
  Brilliant, professional, efficient and reasonably priced. Highton Automotive Services were great to deal with and I would highly recommend.
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  Gary Higgins Added August 28, 2018

  ★ ★ ★ ★ ★
  Thems are the best looking after whatever car you turn up in.

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